Consumer Protection Act, 1986 with Section 2(1)(g)

Supreme Court overturns Consumer Commission order in bank service deficiency case: City Union Bank vs. R. Chandramohan (2023)

Supreme Court overturns Consumer Commission order in bank service deficiency case: City Union Bank vs. R. Chandramohan (2023) Date of the Judgment: 27 March 2023 Citation: [Not provided in the source] Judges: Hon’ble Justices Ajay Rastogi and Bela M. Trivedi Can a bank be held liable for deficiency in service when a co-director of a […]

Supreme Court overturns Consumer Commission order in bank service deficiency case: City Union Bank vs. R. Chandramohan (2023) Read Post »

Supreme Court Clarifies Deficiency of Service in Joint Fixed Deposit: Arun Bhatia vs. HDFC Bank (2022)

Supreme Court Clarifies Deficiency of Service in Joint Fixed Deposit: Arun Bhatia vs. HDFC Bank (2022) LEGAL ISSUE: Whether a bank’s action of prematurely encashing a joint fixed deposit (FD) and crediting the proceeds to only one of the joint account holders constitutes a deficiency of service under the Consumer Protection Act, 1986. CASE TYPE:

Supreme Court Clarifies Deficiency of Service in Joint Fixed Deposit: Arun Bhatia vs. HDFC Bank (2022) Read Post »

Supreme Court directs insurance claim settlement despite missing registration certificate: Gurmel Singh vs. National Insurance Co. Ltd. (2022) INSC 500

Supreme Court directs insurance claim settlement despite missing registration certificate: Gurmel Singh vs. National Insurance Co. Ltd. (2022) INSC 500 LEGAL ISSUE: Whether an insurance company can deny a claim for a stolen vehicle solely on the ground that the insured could not produce the original or duplicate registration certificate, especially when the insured had

Supreme Court directs insurance claim settlement despite missing registration certificate: Gurmel Singh vs. National Insurance Co. Ltd. (2022) INSC 500 Read Post »

Continuing Deficiency of Service: Supreme Court rules on limitation in Samruddhi Co-operative Housing Society Ltd. vs. Mumbai Mahalaxmi Construction Pvt. Ltd. (2022)

Supreme Court on Continuing Cause of Action in Consumer Disputes: Samruddhi Co-operative Housing Society Ltd. vs. Mumbai Mahalaxmi Construction Pvt. Ltd. (2022) Date of the Judgment: January 11, 2022 Citation: Civil Appeal No 4000 of 2019 Judges: Dr Dhananjaya Y Chandrachud, J and AS Bopanna, J Can a builder’s failure to obtain an occupancy certificate

Continuing Deficiency of Service: Supreme Court rules on limitation in Samruddhi Co-operative Housing Society Ltd. vs. Mumbai Mahalaxmi Construction Pvt. Ltd. (2022) Read Post »

Continuing Deficiency in Service: Supreme Court rules on Limitation in Consumer Disputes: Samruddhi Co-operative Housing Society vs. Mumbai Mahalaxmi Construction (2022)

Supreme Court on Continuing Wrong in Consumer Disputes: Samruddhi Co-operative Housing Society vs. Mumbai Mahalaxmi Construction (2022) LEGAL ISSUE: Whether the failure to obtain an occupancy certificate by a builder constitutes a continuing wrong, thereby extending the limitation period for filing a consumer complaint. CASE TYPE: Consumer Law Case Name: Samruddhi Co-operative Housing Society Ltd.

Continuing Deficiency in Service: Supreme Court rules on Limitation in Consumer Disputes: Samruddhi Co-operative Housing Society vs. Mumbai Mahalaxmi Construction (2022) Read Post »

Supreme Court Upholds Electricity Dues Recovery Despite Billing Error: Prem Cottex vs. Uttar Haryana Bijli Vitran Nigam Ltd. (2021)

Supreme Court Upholds Electricity Dues Recovery Despite Billing Error: Prem Cottex vs. Uttar Haryana Bijli Vitran Nigam Ltd. (2021) Date of the Judgment: October 5, 2021 Citation: (2021) INSC 695 Judges: Hemant Gupta, J., V. Ramasubramanian, J. Can an electricity company recover dues from a consumer after discovering a billing error, even if it’s been

Supreme Court Upholds Electricity Dues Recovery Despite Billing Error: Prem Cottex vs. Uttar Haryana Bijli Vitran Nigam Ltd. (2021) Read Post »

Airline Not Liable for ‘Gate No Show’ Passengers: Supreme Court Clarifies in Consumer Case (28 January 2020)

Airline Not Liable for ‘Gate No Show’ Passengers: Indigo Airlines vs. Kalpana Rani Debbarma (2020) LEGAL ISSUE: Whether an airline is liable for deficiency in service when a passenger fails to report at the boarding gate before its closure, resulting in them missing their flight. CASE TYPE: Consumer Law Case Name: The Branch Manager, Indigo

Airline Not Liable for ‘Gate No Show’ Passengers: Supreme Court Clarifies in Consumer Case (28 January 2020) Read Post »

Supreme Court clarifies jurisdiction of Consumer Forums over statutory dues in deficiency of service: Punjab Urban Planning and Development Authority vs. Vidya Chetal (2019) INSC 851 (16 September 2019)

Supreme Court Clarifies Consumer Forum Jurisdiction over Statutory Dues in Service Deficiency Cases Date of the Judgment: 16 September 2019 Citation: (2019) INSC 851 Judges: N.V. Ramana, J., Mohan M. Shantanagoudar, J., Ajay Rastogi, J. Can consumer forums decide if a statutory body’s demand for fees is justified? The Supreme Court of India addressed this

Supreme Court clarifies jurisdiction of Consumer Forums over statutory dues in deficiency of service: Punjab Urban Planning and Development Authority vs. Vidya Chetal (2019) INSC 851 (16 September 2019) Read Post »

Supreme Court Enhances Compensation for Electricity Delay: Tukaram vs. Maharashtra State Electricity (2019)

Supreme Court Enhances Compensation for Electricity Delay: Tukaram vs. Maharashtra State Electricity (2019) LEGAL ISSUE: Whether the compensation awarded by the National Consumer Disputes Redressal Commission (NCDRC) for a delay in providing an electricity connection was adequate. CASE TYPE: Consumer Law Case Name: Tukaram S/O Sadashiv Chaudhari vs. The Executive Engineer, Maharashtra State Electricity Distribution

Supreme Court Enhances Compensation for Electricity Delay: Tukaram vs. Maharashtra State Electricity (2019) Read Post »

Supreme Court Reduces Compensation in Real Estate Dispute: Fortune Infrastructure vs. Trevor D’Lima (2018)

Supreme Court Reduces Compensation in Real Estate Dispute: Fortune Infrastructure vs. Trevor D’Lima (2018) LEGAL ISSUE: Determination of fair compensation for deficiency in service in a real estate contract breach. CASE TYPE: Consumer Case Name: M/s. Fortune Infrastructure (Now Known as M/s. Hicon Infrastructure) & Anr. vs. Trevor D’Lima & Ors. [Judgment Date]: 12 March

Supreme Court Reduces Compensation in Real Estate Dispute: Fortune Infrastructure vs. Trevor D’Lima (2018) Read Post »

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