Consumer Complaint

Supreme Court clarifies “voyage should commence & complete before monsoon sets in” clause in marine insurance: Sohom Shipping vs. New India Assurance (2025)

/ B. V. Nagarathna, Consumer Complaint, Consumer Protection Act, 2019, Consumer Protection Act, 2019 with Section 67, Contra Proferentum, Contract Law, Interpretation of Contracts, Judges, Satish Chandra Sharma

Introduction Date of the Judgment: April 07, 2025 Citation: 2025 INSC 453 Judges: B. V. Nagarathna, J., Satish Chandra Sharma, J. Can an insurance company reject a claim if a ship’s voyage starts before the monsoon but is delayed due to unforeseen circumstances? The Supreme Court of India recently addressed this question while examining a […]

Supreme Court clarifies “voyage should commence & complete before monsoon sets in” clause in marine insurance: Sohom Shipping vs. New India Assurance (2025) Read Post »

Supreme Court Upholds Insurance Claim Repudiation in Bridge Collapse Case: United India Insurance Co. Ltd. vs. M/s Hyundai Engineering & Construction Co. Ltd. (2024) INSC 431 (16 May 2024)

/ Consumer Complaint, Consumer Protection Act, 1986, Consumer Protection Act, 1986 with NCDRC Jurisdiction, Contract of Indemnification, Exclusion Clauses, Indian Penal Code, 1860, Indian Penal Code, 1860 with Section 304, Indian Penal Code, 1860 with Section 308, Insurance Law, Insurance Law with Surveyor's Report, Offences Affecting Life

Supreme Court Upholds Insurance Claim Repudiation in Bridge Collapse Case Date of the Judgment: 16 May 2024 Citation: (2024) INSC 431 Judges: Pamidighantam Sri Narasimha, J. and Aravind Kumar, J. Can an insurance company deny a claim if the insured’s actions contributed to the loss? The Supreme Court of India recently addressed this question in

Supreme Court Upholds Insurance Claim Repudiation in Bridge Collapse Case: United India Insurance Co. Ltd. vs. M/s Hyundai Engineering & Construction Co. Ltd. (2024) INSC 431 (16 May 2024) Read Post »

Supreme Court clarifies exclusion clause in insurance policy: IFFCO-TOKIO General Insurance vs. New India Detergents (2022) INSC 445 (06 May 2022)

/ Consumer Complaint, Consumer Protection Act, 2019, Exclusion Clause, Insurance Law, Insurance Policy, Judges, Pamidighantam Sri Narasimha, S. Ravindra Bhat, Uday Umesh Lalit

Date of the Judgment: 06 May 2022 Citation: (2022) INSC 445 Judges: Uday Umesh Lalit, S. Ravindra Bhat, Pamidighantam Sri Narasimha, JJ. Can an insurance company deny a claim based on an exclusion clause? The Supreme Court recently addressed this question in a case involving a dispute over storage charges. The court had to determine

Supreme Court clarifies exclusion clause in insurance policy: IFFCO-TOKIO General Insurance vs. New India Detergents (2022) INSC 445 (06 May 2022) Read Post »

Supreme Court Upholds Cancellation of Housing Allotment Due to Delay: Rajasthan Housing Board vs. Hiralal Chanda (2021)

/ A S Bopanna, Consumer Complaint, Consumer Protection Act, 1986, Consumer Protection Act, 1986 with Section 24A, Dhananjaya Y Chandrachud, Judges, Limitation Period

Supreme Court Upholds Cancellation of Housing Allotment Due to Delay: Rajasthan Housing Board vs. Hiralal Chanda (2021) LEGAL ISSUE: Whether a housing authority can cancel an allotment due to the allottee’s failure to deposit the required amount within a stipulated time, and whether a consumer complaint filed after the limitation period can be entertained. CASE

Supreme Court Upholds Cancellation of Housing Allotment Due to Delay: Rajasthan Housing Board vs. Hiralal Chanda (2021) Read Post »

Supreme Court clarifies on Amendment of Consumer Complaints and Filing of Written Statements: Acme Cleantech Solutions vs. United India Insurance (2021)

/ Consumer Complaint, Consumer Protection Act, 1986, Consumer Protection Act, 1986 with Section 13, Dhananjaya Y Chandrachud, Judges, Surya Kant, Vikram Nath, Written Statement

Supreme Court on Consumer Complaint Amendment and Written Statement Date of the Judgment: 09 December 2021 Citation: Civil Appeal Nos 4476-4477 of 2021 Judges: Dr Dhananjaya Y Chandrachud, J, Surya Kant, J, and Vikram Nath, J. Can a consumer forum compel a complainant to amend their complaint, especially when the opposing party has failed to

Supreme Court clarifies on Amendment of Consumer Complaints and Filing of Written Statements: Acme Cleantech Solutions vs. United India Insurance (2021) Read Post »

Supreme Court Clarifies Insurer’s Liability in Cases of Fake Driving Licenses: Nirmala Kothari vs. United India Insurance Co. Ltd. (2020)

/ Consumer Complaint, Consumer Law, Insurance Law, Judges, Krishna Murari, Motor Vehicles Act, 1988, Motor Vehicles Act, 1988 with Section 149(2)(a), Navin Sinha

Supreme Court Clarifies Insurer’s Liability in Cases of Fake Driving Licenses: Nirmala Kothari vs. United India Insurance Co. Ltd. (2020) LEGAL ISSUE: Extent of care expected from an employer while hiring a driver concerning the validity of their driving license. CASE TYPE: Consumer Law/Insurance Law Case Name: Nirmala Kothari vs. United India Insurance Co. Ltd.

Supreme Court Clarifies Insurer’s Liability in Cases of Fake Driving Licenses: Nirmala Kothari vs. United India Insurance Co. Ltd. (2020) Read Post »

Supreme Court on Consumer Complaint Dismissal for Technical Reasons: Vibha Bakshi Gokhale vs. Gruhashilp Constructions (2019)

/ Consumer Complaint, Consumer Law, Consumer Protection Act, 1986, Dhananjaya Y Chandrachud, Hemant Gupta, Judges

Supreme Court on Consumer Complaint Dismissal for Technical Reasons: Vibha Bakshi Gokhale vs. Gruhashilp Constructions (2019) LEGAL ISSUE: Whether the National Consumer Disputes Redressal Commission (NCDRC) can dismiss a consumer complaint on technical grounds without considering the merits of the case. CASE TYPE: Consumer Law Case Name: Vibha Bakshi Gokhale & Anr. vs. M/s Gruhashilp

Supreme Court on Consumer Complaint Dismissal for Technical Reasons: Vibha Bakshi Gokhale vs. Gruhashilp Constructions (2019) Read Post »

Supreme Court holds Finance Company Liable for Delay in Insurance Policy Issuance: Ashatai vs. Shriram City Union Finance Ltd. (2019)

/ Consumer Complaint, Consumer Law, Deficiency of Service, Indu Malhotra, Insurance Act, 1938, Insurance Act, 1938 with Section 64VB, Judges, Uday Umesh Lalit

Supreme Court Holds Finance Company Liable for Delay in Insurance Policy Issuance: Ashatai vs. Shriram City Union Finance Ltd. (2019) LEGAL ISSUE: Whether a finance company is liable for deficiency of service for delaying the issuance of an insurance policy linked to a loan, resulting in non-payment of the loan amount upon the borrower’s death.

Supreme Court holds Finance Company Liable for Delay in Insurance Policy Issuance: Ashatai vs. Shriram City Union Finance Ltd. (2019) Read Post »

Supreme Court clarifies definition of ‘Promoter’ under RERA: Association for Consumer Welfare and Aid vs. Granite Gate Properties (25 March 2019)

/ Consumer Complaint, Consumer Law, Consumer Rights, Dhananjaya Y. Chandrachud, Hemant Gupta, Judges, Promoter, Real Estate (Regulation and Development) Act, 2016, Real Estate (Regulation and Development) Act, 2016 with Section 2(zk)

Supreme Court Clarifies “Promoter” Definition under RERA: Association for Consumer Welfare and Aid vs. Granite Gate Properties (2019) LEGAL ISSUE: Clarification of the definition of “promoter” under the Real Estate (Regulation and Development) Act, 2016 (RERA). CASE TYPE: Consumer Law Case Name: Association for Consumer Welfare and Aid vs. Granite Gate Properties Private Limited &

Supreme Court clarifies definition of ‘Promoter’ under RERA: Association for Consumer Welfare and Aid vs. Granite Gate Properties (25 March 2019) Read Post »

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