LEGAL ISSUE: Whether the principle of res ipsa loquitur can be applied to establish medical negligence in cases where the patient’s condition deteriorates despite treatment.

CASE TYPE: Consumer Protection/Medical Negligence

Case Name: Bombay Hospital & Medical Research Centre vs. Asha Jaiswal & Ors.

[Judgment Date]: 30 November 2021

Introduction

Date of the Judgment: 30 November 2021

Citation: Not Available

Judges: Hemant Gupta, J. and V. Ramasubramanian, J.

Can a hospital and doctor be held liable for medical negligence simply because a patient’s condition worsens or they die despite medical intervention? The Supreme Court of India recently addressed this critical question, overturning a ruling that had found a hospital and a doctor negligent. The court clarified that not every adverse outcome in medical treatment constitutes negligence. This judgment underscores the importance of proving actual negligence rather than relying solely on the principle of *res ipsa loquitur* (the thing speaks for itself) in medical malpractice cases. The bench comprised of Justice Hemant Gupta and Justice V. Ramasubramanian.

Case Background

Dinesh Jaiswal, the patient, had been experiencing difficulty walking due to leg pain since 1990. In April 1998, a Colour Doppler Test revealed an aneurysm in his lower abdominal aorta. On April 15, 1998, Dr. Deshpande diagnosed an abdominal aortic aneurysm and advised urgent surgical repair. The patient consulted Dr. C. Anand Somaya, a vascular surgeon at Bombay Hospital, on April 21, 1998. Dr. Somaya noted ischemic changes in both lower limbs and impending gangrene. The patient was admitted to Bombay Hospital on April 22, 1998.

Surgery was performed on April 23, 1998, to repair the aneurysm. The next day, April 24, 1998, the patient’s condition deteriorated, with feeble pulsation and cold lower limbs. A second surgery was performed after a delay due to non-availability of operation theatre. Despite these efforts, the patient’s condition continued to worsen, and he passed away on June 12, 1998. The patient’s legal heirs filed a complaint alleging medical negligence against the hospital and Dr. Somaya, seeking compensation for the loss of life and medical expenses incurred.

Timeline:

Date Event
1990 Patient experiences difficulty walking due to leg pain.
13.04.1998 Colour Doppler Test reveals aneurysm in lower abdominal aorta.
15.04.1998 Dr. Deshpande diagnoses abdominal aortic aneurysm and advises urgent surgery.
21.04.1998 Patient consults Dr. Somaya, who notes ischemic changes and impending gangrene.
22.04.1998 Patient admitted to Bombay Hospital.
23.04.1998 Surgery performed to repair the aneurysm.
24.04.1998 Patient’s condition deteriorates; second surgery performed after delay.
12.06.1998 Patient passes away.

Arguments

The complainant argued that the hospital and Dr. Somaya were negligent in several ways:

  • The doctor did not examine the patient closely after the initial surgery.
  • The patient was made to wait for a DSA test, and the machine was found to be non-functional.
  • Angiography was performed after an 8-hour delay after discovering blood supply had stopped.
  • The hospital delayed treatment by 12 hours due to the unavailability of an operation theatre.
  • The doctor left the patient under the care of inexperienced doctors and went abroad.
  • The doctor failed to amputate the legs on time despite the presence of gangrene.

The doctor and the hospital countered these arguments by stating:

  • The patient was under constant observation by qualified medical professionals.
  • The DSA machine malfunctioned due to unforeseen technical issues.
  • Angiography was promptly performed as an alternative.
  • The delay in the second surgery was due to the operation theatres being occupied.
  • The doctor’s foreign visit was for medical conferences and did not constitute negligence, as other qualified doctors were available.
  • Amputation was considered as the last resort and was performed after consultation with Dr. Pachore.
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Complainant’s Submissions Doctor’s/Hospital’s Submissions
  • Lack of post-operative examination by the doctor.
  • Delay in DSA test and machine malfunction.
  • 8-hour delay in angiography after blood supply stopped.
  • 12-hour delay in treatment due to unavailable operation theatre.
  • Doctor’s absence and inexperienced doctors attending the patient.
  • Failure to amputate legs on time for gangrene.
  • Patient was monitored by qualified staff.
  • DSA machine malfunction was unforeseen.
  • Angiography was performed as an alternative.
  • Operation theatre delay due to prior engagements.
  • Doctor’s visit was for conferences; other qualified doctors were present.
  • Amputation was a last resort and done after consultation.

Issues Framed by the Supreme Court:

The Supreme Court framed the following issues:

  1. Whether the National Consumer Disputes Redressal Commission (NCDRC) was correct in holding the Hospital and the Doctor guilty of medical negligence?
  2. Whether the principle of *res ipsa loquitur* was correctly applied in this case to establish medical negligence?

Treatment of the Issue by the Court:

Issue Court’s Decision Reasoning
Whether the NCDRC was correct in holding the Hospital and the Doctor guilty of medical negligence? No The Court found that the NCDRC’s findings were based on factual and legal errors. The hospital and doctor had filed their written versions by way of affidavits. The NCDRC incorrectly applied the principle of *res ipsa loquitur*.
Whether the principle of *res ipsa loquitur* was correctly applied in this case to establish medical negligence? No The Court held that *res ipsa loquitur* is a rule of evidence and cannot be the sole basis for establishing medical negligence, especially when there is no evidence of lack of care or skill.

Authorities

The Supreme Court considered the following authorities:

Authority Court How it was used
Syad Akbar v. State of Karnataka, (1980) 1 SCC 30 Supreme Court of India Explained the principle of *res ipsa loquitur* and its application in negligence cases.
Iffco Tokio General Insurance Company Limited v. Pearl Beverages Limited, (2021) 7 SCC 704 Supreme Court of India Approved the explanation of *res ipsa loquitur* in the context of negligence.
Martin F. D’Souza v. Mohd. Ishfaq, (2009) 3 SCC 1 Supreme Court of India Held that a doctor cannot be held liable for medical negligence simply because a treatment or surgery failed.
Jacob Mathew v. State of Punjab and Anr., (2005) 6 SCC 1 Supreme Court of India Explained the essential components of negligence in the medical profession and the standard of care required.
Arun Kumar Manglik v. Chirayu Health and Medicare Private Limited and Anr., (2019) 7 SCC 401 Supreme Court of India Stated that the standard of care must be reasonable, considering risks and conditions of medical professionals.
C.P. Sreekumar (Dr.), MS (Ortho) v. S. Ramanujam, (2009) 7 SCC 130 Supreme Court of India Held that the Commission should not presume allegations in the complaint as truth without evidence.
Kusum Sharma and Others v. Batra Hospital and Medical Research Centre and Others, (2010) 3 SCC 480 Supreme Court of India Explained the standard of care and skill required of medical practitioners.
Dr. Harish Kumar Khurana v. Joginder Singh & Others, (2021) SCC Online SC 673 Supreme Court of India Held that every death of a patient cannot be considered medical negligence without sufficient evidence.
Whitehouse v. Jordan and Anr., [1981] 1 Weekly Law Reports 246 Not Available The Commission relied upon this case to apply the principle of *res ipsa loquitur*, but the Supreme Court did not endorse this application.
Article “Repair of Infraneral Abdominal Aortic Aneurysms (AAAs): Introduction” Not Available Cited by the Commission to highlight reduced mortality in AAA repairs, but the Supreme Court did not find it relevant to establish negligence.
Textbook by Robert B. Rutherford Not Available Cited by the Commission to note that paraplegia is rare in Aneurysm cases, but the Supreme Court did not find it relevant to establish negligence.
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Judgment

Submission by Parties Treatment by the Court
The Doctor had not examined the patient after surgery. The Court found that the patient was being continuously monitored by qualified doctors and nurses in the Cardio Vascular Intensive Care Unit (CVICU).
The patient was made to stand in queue for DSA test despite his critical condition whereafter the machine was found to be dysfunctional. The Court held that the DSA machine malfunctioned due to unforeseen technical issues, and angiography was promptly performed as an alternative.
Angiography was performed after 8 hours of discovering that blood supply has stopped. The Court noted that the angiography was conducted at 12:30 pm on 24.04.1998 after the condition of the patient deteriorated and a decision was taken to re-explore the surgery at 3:30 pm.
The Hospital delayed treatment by 12 hours as no operation theatre was available. The Court stated that the non-availability of an emergency operation theatre was not a valid ground to hold the Hospital negligent as operation theatres cannot be presumed to be available at all times.
The Doctor did not attend the patient and left him in the care of inexperienced doctors. The Court found that the doctor’s foreign visit was for medical conferences and did not constitute negligence, as other qualified doctors were available.
Doctor failed to amputate legs on time on account of gangrene and did not try to treat the gangrene. The Court held that the amputation was considered as the last resort and was performed after consultation with Dr. Pachore.
The reliance on the principle of res ipsa loquitor to support the finding that it is a case of medical negligence. The Court held that the principle of *res ipsa loquitur* was incorrectly applied as it is a rule of evidence and cannot be the sole basis for establishing medical negligence.

How each authority was viewed by the Court:

  • Syad Akbar v. State of Karnataka [CITATION]: The Court relied on this case to explain the principle of *res ipsa loquitur* and its limitations.
  • Iffco Tokio General Insurance Company Limited v. Pearl Beverages Limited [CITATION]: This case was used to reinforce the understanding of *res ipsa loquitur* in negligence cases.
  • Martin F. D’Souza v. Mohd. Ishfaq [CITATION]: The Court cited this case to highlight that a doctor cannot be held liable for medical negligence simply because a treatment or surgery failed.
  • Jacob Mathew v. State of Punjab and Anr. [CITATION]: This judgment was crucial in defining negligence in the medical profession and the required standard of care.
  • Arun Kumar Manglik v. Chirayu Health and Medicare Private Limited and Anr. [CITATION]: The Court used this case to emphasize that the standard of care must be reasonable, considering the risks and conditions of medical professionals.
  • C.P. Sreekumar (Dr.), MS (Ortho) v. S. Ramanujam [CITATION]: This case was cited to highlight that the Commission should not presume allegations in a complaint as truth without evidence.
  • Kusum Sharma and Others v. Batra Hospital and Medical Research Centre and Others [CITATION]: The Court used this case to explain the standard of care and skill required of medical practitioners.
  • Dr. Harish Kumar Khurana v. Joginder Singh & Others [CITATION]: This recent judgment was cited to state that every death of a patient cannot be considered medical negligence without sufficient evidence.
  • Whitehouse v. Jordan and Anr. [CITATION]: The Court did not endorse the application of *res ipsa loquitur* based on this case, as used by the Commission.
  • Article “Repair of Infraneral Abdominal Aortic Aneurysms (AAAs): Introduction”: The Court did not find this article relevant to establish negligence.
  • Textbook by Robert B. Rutherford: The Court did not find this textbook relevant to establish negligence.
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What weighed in the mind of the Court?

The Supreme Court’s decision was primarily influenced by the following factors:

  • The lack of expert evidence to prove medical negligence.
  • The continuous monitoring of the patient by qualified medical professionals.
  • The unforeseen technical issues with the DSA machine.
  • The prompt administration of alternative tests and treatments.
  • The doctor’s foreign visit for medical conferences was not considered negligence.
  • The proper and timely consultation with other specialists.
  • The incorrect application of the principle of *res ipsa loquitur*.
Sentiment Percentage
Lack of Expert Evidence 25%
Continuous Monitoring 20%
Unforeseen Technical Issues 15%
Prompt Alternative Treatments 15%
Doctor’s Foreign Visit 10%
Timely Consultation with Specialists 10%
Incorrect Application of *Res Ipsa Loquitur* 5%
Ratio Percentage
Fact 40%
Law 60%

The Court emphasized that the facts of the case did not support a finding of negligence, and the legal principles were misapplied by the Commission.

Logical Reasoning

Issue 1: Whether the NCDRC was correct in holding the Hospital and the Doctor guilty of medical negligence?

NCDRC held Hospital and Doctor negligent
Supreme Court reviews evidence and findings
Finds factual and legal errors in NCDRC’s order
Concludes NCDRC’s finding of negligence was incorrect

Issue 2: Whether the principle of *res ipsa loquitur* was correctly applied in this case to establish medical negligence?

NCDRC applied *res ipsa loquitur*
Supreme Court examines the nature of *res ipsa loquitur*
Determines it is a rule of evidence, not a sole basis for negligence
Concludes *res ipsa loquitur* was incorrectly applied in this case

Key Takeaways:

  • The principle of *res ipsa loquitur* cannot be the sole basis for establishing medical negligence.
  • Medical negligence must be proven with cogent evidence, including expert testimony.
  • Doctors are expected to provide reasonable care, but they cannot assure a positive outcome for every patient.
  • Hospitals and doctors are not liable for unforeseen technical issues with equipment or delays due to circumstances beyond their control.
  • Medical professionals are entitled to upgrade their knowledge by attending conferences.
  • The standard of care is judged in light of the knowledge available at the time of the incident, not at the date of trial.

Directions:

The Supreme Court directed that the sum of Rs. 5 lakhs, which was disbursed to the complainant as an interim measure, should be treated as an ex gratia payment and not be recovered by the hospital or the doctor.

Specific Amendments Analysis:

Not Applicable

Development of Law:

The ratio decidendi of this case is that the principle of *res ipsa loquitur* cannot be the sole basis for establishing medical negligence. The judgment reinforces the need for cogent evidence, including expert testimony, to prove negligence. It also clarifies that doctors are expected to provide reasonable care but are not liable for unforeseen outcomes or technical issues. This judgment clarifies the legal position on medical negligence and sets a higher bar for proving negligence in medical malpractice cases. There is no change in the previous position of law but a reiteration of the same.

Conclusion:

The Supreme Court allowed the appeals filed by Bombay Hospital and Dr. C. Anand Somaya, setting aside the order of the National Consumer Disputes Redressal Commission (NCDRC). The court held that the NCDRC had incorrectly applied the principle of *res ipsa loquitur* and that there was no evidence of medical negligence on the part of the hospital or the doctor. The court emphasized that medical professionals are expected to provide reasonable care but cannot be held liable for every adverse outcome. The court also directed that the interim payment of Rs. 5 lakhs to the complainant should be treated as an ex gratia payment.